Return and Refunds

We want you to love what you ordered. If something isn’t quite right, we’re here to help you get it sorted. Whether it’s a size swap or a full refund, our goal is to make your experience as smooth as possible.

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1. Returns

Due to the perishable nature of our products (Cheese, Dips, etc.), we cannot accept returns for food safety reasons.

2. Refunds & Replacements

Full refunds are available only for products that arrive damaged and remain unopened. If your order arrives damaged:

  • Please notify us within 24 hours of receipt using our contact form.
  • Include your order number and photographic evidence of the issue.
  • Our team will review your claim and confirm whether it qualifies for a refund.

Please note that we cannot accept returns or provide refunds for products that have been opened.

3. Cancellations

Orders can only be canceled before they have been processed for shipment. Once a tracking number has been generated, the order can no longer be canceled and the sale is final.

No Worries! We are here to help you. In case of any query, reach out to us.

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