Privacy Policy

We collect information that you provide directly to us, such as when you create an account, make a purchase, or sign up for our newsletter. This may include your name, email address, billing address, and payment details. We also automatically collect certain technical data, such as your IP address and browsing behavior, through cookies and similar technologies.

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At Swees Plant Based Food Co. Ltd, accessible from www.swees.co, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information in strict accordance with Thailand’s Personal Data Protection Act (PDPA).

Information We Collect

We may collect the following personal data when you use our website:

  • Personal Identifiers: Your name, email, phone number, and shipping address when placing an order or making a business inquiry.
  • Payment Information: Secure data processed when you make a purchase.
  • Technical & Browsing Data: Information such as pages viewed and time spent on the site to improve your user experience.
  • Consent: We will always ask for your explicit consent before collecting any personal data unless the collection is required by law.

How We Use Your Information

Your data will only be used for the following purposes and will not be processed in ways unrelated to your consent:

  • To process, fulfill, and deliver your orders.
  • To communicate with you regarding order status and provide customer support.
  • To improve our plant-based products, services, and website functionality.
  • To provide tailored business solutions for our B2B partners.

Your Rights Under PDPA

Under the Thailand Personal Data Protection Act, you have the following rights:

  • The right to access your personal data held by us.
  • The right to correct any inaccuracies in your data.
  • The right to request the deletion or restriction of your data.
  • The right to withdraw your consent at any time. To exercise these rights, please contact us at info@swees.co

Cookie Privacy

We use cookies to enhance your experience and ensure the full functionality of our website.

  • Functional Cookies that Essential for site navigation and secure checkouts.
  • Performance Cookies that help us understand how visitors interact with swees.co. You can choose to disable cookies through your browser settings, but please note that this may impact your ability to use certain features of the site.

Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted partners (e.g., payment processors, shipping services) solely for the purpose of processing your orders. If we transfer your data outside of Thailand, we ensure that adequate safeguards are in place to protect your data in compliance with PDPA standards.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required to meet legal, accounting, or reporting requirements.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically to comply with legal changes or new business practices. We will notify you of significant changes by posting updates on this page.

Contact Us

If you have any questions about your data or this privacy policy, please contact us:

  • Email: info@swees.co
  • Website: www.swees.co
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